Leidos’ HIE dramatically shortens SSA Disability Review process

The Social Security Administration (SSA) often waits for weeks before hospitals and doctors can provide critical medical records information necessary to review the more than 15 million disability applications submitted to the SSA annually. Leidos was able to significantly accelerate the SSA’s adjudication process through an innovative healthcare interoperability solution. Tapping into already integrated Health Information Exchanges, Leidos built a system whereby SSA could electronically request and retrieve comprehensive patient medical records from both hospitals’ and physician practices’ Electronic Health Record systems quickly and securely over the Department of Health and Human Services’ eHealth Exchange network. Leidos’ solution—one of the largest SSA pilot programs nationally —shortened delivery time of these medical records from several weeks to less than 5 hours, enabling the delivery of these critical disability benefits dramatically faster for thousands of Americans.